A PLATFORM FOR REAL TALK

Live video, audio and chat in one simple add-on to your existing website.

WHY YOU NEED US
OUR GROWING FAMILY OF HAPPY CUSTOMERS

UCD  |  KINESIS HEALTH TECHNOLOGIES  |  FULL PLANET HOLDING  |  XAVA

BOWOW BOUTIQUE  |  O’GORMAN & CO. ACCOUNTANTS

"Multispeak allows us to offer our customers and website visitors multiple ways to connect with us - though live chat, audio or video, all from a single location.
Its great for customer acquisition and support. As a website development company, we have even begun to offer Multispeak to our clients." - Amit Wadhwa, CEO, xava.ie

ALL IN ONE

Live video, audio and chat in one simple add-on to your existing website.

With just a few lines of additional code Multispeak unlocks a full suite of communication options for you and your customers. For the first time, experience live video and audio alongside a robust chat system, all in one easy to use interface.

LOGIN TO A SUITE OF SOFTWARE

Your own Helpdesk and Control Centre accessible from one account.

Ease of use and a helping hand aren’t solely reserved for customers. Multispeak gives each team member their very own Helpdesk interface where they can access and juggle multiple conversations. With Control Centre, you can oversee all your team’s communications as well as track your organisation's ongoing progress.

DATA WITH PERSONALITY

Trends, analytics, customer prediction. Multispeak really does it all.

While you’re connecting with your customers, Multispeak is analysing current trends and predicting future ones based on your customer feedback. Accessible at a moment's notice, these analytics provide you with invaluable information to allow you to strategically grow your business.

SETUP IN SECONDS.

Copy, paste and you’re ready to go.

You can sign up for a Multispeak account right now, free of charge, and with no credit card info required. We’ll walk you through every step, incorporating Multispeak into your website, customising it to your liking and introducing you to the Helpdesk so you’re able to hit the ground running.

FEATURED FEATURES

It’s the little things that count the most.

Super User
Monitor each, and every, helpdesk staff on your team in real time through a single interfere. See who is engaged, idle or being rated well by your customers.
Helpdesk Buddy
Include another staff member into your current live chat. Make it easier for the customer to get all the information in the same session.
Multimedia Content
Share screenshots, support documents and play promotional videos to support your chat sessions.
Chat Transcripts
Each and every chat that your staff have with your customers is recorded and accessible for analysis and prediction.

Are you convinced?
See why you need us here.

WHY YOU NEED US

Or why not get started with Multispeak right
now free of charge?

GET STARTED
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